General Terms of Use

The Crafts Council was established in 1971 as the national agency for contemporary crafts and was granted a Royal Charter in 1982.

Crafts Council is the trading name of the Crafts Council, registered charity no: 280956 located at 44a Pentonville Road, London N1 9BY. The Crafts Council's VAT registration number is 239 0141 85.

By using the Crafts Council Collections Online  you agree to be bound by these terms, which shall take effect immediately on your first use. If you do not agree to be bound by all of the following terms please do not further access or use this website.

The Crafts Council may change these Terms and Conditions at any time and without notice. The date of the most recent update will be displayed on this page.

Intellectual Property
All copyright, trade marks, design rights, and other intellectual property rights (registered and unregistered) in  the Crafts Council Collections Online  and all content (including all text, images, sound, software and other material) located on the site (‘Site Content’) shall remain vested in the Crafts Council or its licensors.

You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Site  content in any way except for your own personal and non-commercial use. You also agree not to adapt, alter or create a derivative work from any Site content except for your own personal, and non-commercial use. Any other use of Site content requires the prior written permission of the Crafts Council.

The names, images and logos identifying the Crafts Council or third parties and their products and services are subject to copyright, design rights and trade marks of the Crafts Council and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trade mark, design right or copyright of the Crafts Council or any other third party.

The Crafts Council is committed to providing the highest standard and quality of information and every attempt has been made to present up-to-date, accurate and relevant information.

However the information on this site should not be relied upon for any specific purpose and the Crafts Council gives no warranty or representation as to the accuracy completeness or relevance of the information on this website and accepts no liability for any loss damage or inconvenience caused as a result of reliance on such information or any access to or use of this site including without limitation any loss of profit or indirect incidental or consequential loss. To the extent permitted by law, all warranties of any kind either express or implied are hereby expressly excluded, including but not limited to any warranties as to ownership or quality of material, or fitness for a particular purpose.

Information on this site may be changed or updated without notice. Any queries relating to the information including queries as to its currency and accuracy should be made to the  Communications Team at the Crafts Council (

Although the Crafts Council takes all reasonable measures to ensure that the information provided to it from third parties is accurate and not defamatory or offensive it cannot be responsible for content provided by third parties or linked pages.

Security and virus protection
You assume full responsibility for the protection of your computer system including computer hardware software and stored data on your computer system including hardware software and stored data of third parties who may access or be otherwise connected to your computer system.

Although care is taken to check and test material at all stages of production, the Crafts Council cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using this website or material derived from it.

Linked websites
The Crafts Council makes no representations as to the security quality or propriety of any website which may be accessed through this website and accepts no liability for the content of any such website or for any loss or damage caused (or alleged to have been caused) by the use of or reliance on information contained in such websites or goods or services purchased therefrom.

The Crafts Council, to the extent permissible by law, excludes all liability which may arise from your use or reliance on the information or contents contained in any linked site.

Governing law
These terms and conditions of use and your use of the services shall be governed by and construed in accordance with English law and the English Courts shall have exclusive jurisdiction in connection with all matters relating to these terms and conditions of use.

Privacy Policy 

Introduction and General Terms
The Crafts Council is committed to protecting your personal information when you are using this website and its resources. This Privacy Policy relates to our use of any personal information you provide to us through, or any related sites.

In order to provide you with the full range of Crafts Council products and services, we may need to collect personal information about you.

The Crafts Council is legally obliged to safeguard and use your personal information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws"). Further details on the Data Protection Act can be found on the Information Commissioner's website at

The Crafts Council is registered with the Information Commissioner as the processor of any personal information and is the 'data controller' of such information for the purposes of the data protection laws.

What information do we collect?
We will collect personal details appropriate to the service you choose to sign up to.

If you sign up to receive Crafts Council newsletters  you will be asked to register your name and email details and express some content preferences. An unsubscribe link will always be provided within the newsletters, and also  a link to manage your preferences and contact details.

If you wish to subscribe to Crafts magazine, you will be required to fill in your name and contact details. Your financial details will be held by WorldPay and not by the Crafts Council unless you complete and post the downloadable subscription form; in this case we will hold your data securely in accordance with this Policy.

What do we use personal information for?
The Crafts Council will use your personal information for the following purposes:
  • to provide  services to you that you have requested;
  • to let you know about other services in which you may be interested (where you have agreed to this);
  • to inform you about changes and improvements to the website.
IP addresses are used to identify the number of visits to the website (including different areas of the website and to help us make improvements to the site.

When will you be contacted?
The Crafts Council may contact you:
  • for marketing purposes where you have specifically agreed to this;
  • in relation to the functioning of any service you have signed up for in order to ensure that the Crafts Council can deliver the services to you;
  • where you have opted to receive further correspondence or contact from the Crafts Council;
  • to invite you to participate voluntarily in surveys about the Crafts Council services.
Information gathered through surveys will be compiled on an aggregated basis and will not identify individual respondents unless you have agreed otherwise.

You may always choose not to receive marketing information from the Crafts Council and, if you are already receiving such information from us, you can ask us to stop at any time. Please email your details to or telephone 020 7806 2500.

Will the Crafts Council share my personal information?
Your information will be kept confidential except where disclosure may be required or permitted by law. Sometimes the Crafts Council uses third party service-providers  to process your personal information for particular services such as payments and subscriptions. Some of these third parties may be based outside the European Economic Area where data protection laws may provide lesser protection than under EU laws. However whenever we share your personal information with third parties the Crafts Council will require these third parties by contract to comply strictly with the instructions we give them and to take all necessary steps to keep the information secure.

Information to improve our site
We collect statistics about your visit to our site based on your IP address (an IP address is a number that uniquely identifies a specific computer or network device on the internet). This information is used to help us understand browsing preferences on our site so that we can regularly improve our website. We do not use this information to identify you as an individual and you will remain anonymous. The information we gather will also enable us to better understand your needs and how you use these services so that we can continue to improve our website.

How the Crafts Council uses cookies
Cookies are very small text files saved to your computer used to track user navigation around a website. Session cookies are also used to store information on which content has been seen by a user to help us provide you with a better user experience.

The Crafts Council uses measurement and analysis tools to gather information regarding visitors to Crafts Council sites using cookies, log file data and code which is embedded on the website. This type of information is used to help improve services.

Your browser Help text will contain information about how to reject cookies from our site. Rejecting cookies from our site will not affect your ability to experience the site although it will prevent us from tailoring the website to your interests.

For further information about the cookies we use, please visit our dedicated cookie page.

Links to other sites
This website contains links to other independent websites which have their own privacy policies, including cookies, which you can review. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

What if I am a user aged 16 or under?
If you are 16 or under and wish to submit personal information via the Crafts Council's website, we will ask for evidence of your parent/guardian's explicit permission beforehand. Users without this consent are not allowed to provide us with personal information.

How long will the Crafts Council keep my personal information?
We will hold your personal information on our systems only for as long as is necessary for the relevant service.

How do we protect your personal information?
We are serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing.

Our server and backups used to store the information you give us when you register or make an order (including your credit card details) are held in a secure environment behind firewalls and are password protected.

However you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, any e-mail sent to or from this site may not be secure.

Can I find out what personal information is held about me?
Under the Data Protection Act, you can make a formal request for information about any personal information we are holding about you. Please contact

Information requests will be fulfilled within a 40 day period. We may make a small charge for this service.

Maintaining your personal information
The Crafts Council aims to keep the information it holds about you accurate and up-to-date. If at any time you wish to update or amend any information we hold about you, or if you become aware of any errors or inaccuracies, please contact

Changes to Crafts Council's Privacy Policy
This privacy policy may be updated from time to time so please check it each time you submit personal information. The date of the most recent revisions will appear on this page.

Contact the Crafts Council about this policy
If you have any comments, questions or concerns regarding this Policy please contact us at

Telephone: +44 (0)20 7806 2500

or in writing to:

The Data Protection Officer
Crafts Council
44a Pentonville Road
N1 9BY